Please note that “you” and “yours” refers to you as an inpidual
and not to any legal or corporate entity. “We” or “our” refers only to the Company, a
company incorporated in Switzerland, which owns and operates this Site.
1. Information we may collect from you
The collection, processing, and use of your personal data occurs within the limits necessary for the establishment, performance, and management of the purchase contracts in the online shop according to the principles of data avoidance and minimization. In particular:
In cases where we use external service providers to complete your
order, these act in our name within the scope of contract data processing. Transmission of
personal data to third parties only occurs if this is necessary to fulfill a contract or for
billing purposes or you have consented to this in advance.
We do not sell, trade, rent, or release your personal information to third parties (name, email, address, mailing address, telephone number, etc.) without your consent.
2. Credit checks
We perform any applicable credit checks as permitted by law and taking into consideration your protected interests. For this purpose, we provide the personal data required for a credit check to the contracted company CRIF AG, Hagenholzstr. 81, 8050 Zurich, from which we receive information about your previous payment history and credit information based on mathematical and statistical methods using address data.
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
Like many websites, we use “cookies”, which are files stored on
your computer’s hard drive by your browser. Cookies help us to identify account holders and
to optimize their site experience. Most browsers accept cookies automatically but allow you
to disable them. We assure you that no personal data, such as name or address, is collected
or stored as part of this process. For online advertising campaigns, cookies are
automatically deleted after one month. It is not technically possible for cookies to spy on
recommend that you leave cookies “turned on” so that we can offer you a better experience on
By registering for the newsletter, you agree that your email address will be used by us for sending an email newsletter with information about products, promotions, contests, and news relating to Knives, Watches, Travel Gear, Apparel, and Fragrances as well as for our own promotional purposes. After placing an order and receiving the items, we allow you to submit purchase reviews.
If you have consented to do so when registering for the newsletter, we evaluate which contents of the newsletter are of particular interest to our subscribers in order to optimize our offerings for the customer. In doing so, for example, values about the opening of specific content or the click behavior in the newsletter are recorded and evaluated as part of an inpidual profiling.
You can withdraw your consent to receive the newsletter at any time by unsubscribing from the newsletter on our website (in the MyProfile section). The link to the opt-out page can also be found in any newsletter.
5. Usage of Analytics Software
This Site uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics uses so-called “cookies” or text files, which are stored on your computer, making it possible to analyze website traffic by the users. Information generated by cookies with the user details (including your IP address) is transferred to a Google server in the USA where it is also stored. Google will process this data to evaluate your use of this Site, compile reports about this Site’s activity on behalf of the Company and deliver other services connected with website and Internet use. Google will also forward this data, if applicable, to third parties, insofar as this is legally required or if these third parties use the supplied data on behalf of Google. Under no circumstances will Google use your IP address in connection with other data supplied by Google.
You can prevent Web cookies from installing by adjusting your browser settings. However, please be informed that in this case you may not be able to make full use of all functions available on this Site. By using this Site, you agree to Google’s analysis of your data, acquired as previously described, and for the purpose previously mentioned. As a user of this Site you hereby agree that the operators of this Site, contractors, representatives, partner companies, executives, senior managers, employees and partners accept no liability in connection with the collection, provision, processing and evaluation of the above-mentioned data. In addition, no compensation claims whatsoever can be enforced against these natural and legal persons.
Facebook plugins (“Like button”)
Social plugins from the Facebook network, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on this Site. You can identify the Facebook plugins by the Facebook logo or the “Like button” on this Site. For an overview of Facebook plugins, please visit: http://developers.facebook.com/docs/plugins/
Whenever you visit this Site, a direct connection is established via the plugin between your web browser and the Facebook server. Facebook is then notified that your IP address has visited this Site. If you click the Facebook “Like button” while you are logged into your Facebook account, you can link our web content with your Facebook profile. This enables Facebook to verify your visit to the web pages on your user account.
As the Site provider, the Company wishes to point out that it has no knowledge of the content of the transferred data and of how Facebook uses it. For more information about this, please refer to the Facebook privacy statement. If you do not want Facebook to be able to assign your visit to our Site to your Facebook user account, please log out of your Facebook user account.
7. Data processing by YouTube
8. Where we store your personal data
All information you provide to us is stored on our secure servers.
Any payment transactions will be encrypted using SSL technology and we do not store any
payment details; these are stored by the Payment Gateways, who are also obliged to treat
their data according to all relevant security guidelines. Where we have given you (or where
you have chosen) a password which enables you to access certain parts of this Site, you are
responsible for keeping this password confidential. We ask you not to share a password with
9. Data Security and Confidentiality
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to ensure that services provided, fulfill technical and organizational security measures that are appropriate to protect your personal data, we cannot guarantee the security of your data transmitted to this Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
You may communicate with us by e-mail. E-mail messages sent over
the Internet are neither confidential nor secure. They may be viewed by third parties, lost,
intercepted or altered. E-mails may be transferred across national borders, even if both
sender and recipient are located in the same country. We will not be liable for any damages
suffered in connection with the use of e-mails or any other electronic messaging system when
communicating with us.
10. Storage of e-mails
All incoming and outgoing emails are automatically stored in our
email archive (or possibly at partner companies, if an online order is involved) to manage
the enormous amount of data. The e-mails are protected by legal, technical and
organizational measure. They may only be accessed in justified cases in accordance with
applicable laws and regulations (e.g. court order, suspicion of criminal conduct, breach of
regulatory obligations, material breach of employment contract). Access is only granted to
employees in defined functions (e.g. litigation, legal, compliance, risk). All e-mails are
disposed of after a limited period of time. If you do not wish the retention of private
e-mails by us, we strongly advise you not to send private, non-business related e-mails to
our e-mail accounts.
11. Uses made of your personal data
We use data held about you for the following purposes:
Through your use of this Site, we may also gather certain
information about your use of the Site that does not identify you inpidually. Generally,
this information is collected through “traffic data”. We collect and store such information
automatically whenever you interact with this Site.
12. Disclosure of your personal data
We will not disclose your personal data to third parties, except for the following:
13. Protection of Children
We do not wish to collect over this Site personal data from
inpiduals under the age of 18. Inpiduals under the age of 18 are requested to receive
permission from their parent or legal guardian before providing any personal data to us.
14. Your Rights
You are entitled to ask for a copy of your personal data which has been collected online and in which manner the data is processed. You may also ask to have your data rectified or deleted as required by applicable data protection law. Any such request must be made in writing to Victorinox AG, Schmiedgasse 57, CH-6438 Ibach-Schwyz or through internet.support@victorinox .com.
Last updated: October 2015